The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

All I see is the file structure when I go to my URL. How do I get my site to automatically go to my first page? All files and folders should go under the public_html directory. Please be sure to create an... Views: 118

Can I access my account without the www in front? Yes. Your domain is setup to work both with http://mydomain.com and http://www.mydomain.com. The... Views: 117

Can I stop a search engine spider from crawling all or part of my site? Yes. You can use a text editor to create a robots.txt file in the main folder of your site which... Views: 115

How do I move my forum and database here? You can create a backup of it at your old host or, if your old host has phpMyAdmin installed, you... Views: 107

How do I submit my site to search engines? We don't register your site on search engines for you. There are numerous other tools and... Views: 370

How do I transfer a domain to WebHost Wales? In order to transfer a domain, the IPSTAG for your domain must be changed to 49REG by your old... Views: 130

I don't like my username. How do I change it? Unfortunately our system does not allow a change of username. The system uses your current... Views: 121

I have a script that is generating errors. Can you help? We are here to assist our customers if there is a situation that is believed to be caused by our... Views: 119

I was told to transfer my DNS nameserver settings to you. Does this mean that I am transferring ownership of my domain to you? No. You retain ownership. You are only telling the rest of the world where to find your domain on... Views: 121

I've uploaded my site but I can't see it yet. What's wrong? It could be a few things: Is your domain completely propagated? It may take up to 72 hours for... Views: 109

My website is not showing. Is the server down? We suggest two actions to check if your server is down. Visit the website Down for Everyone or... Views: 266

What is an MX record? An MX record is an entry in the domain nameservers that specify which servers will handle the... Views: 113

Where do I upload my files? All files and folders should go to the public_html directory if you are on a Linux server. The... Views: 116

Why do I get a red (x) where my images are supposed to be? Either the image was not uploaded, and therefore does not exist on the server. Your path... Views: 108

Powered by WHMCompleteSolution

Browse

Client Login Email: Password: Remember Me

Search Knowledgebase Downloads